Witness’ One Star TripAdvisor Review of Mexico Resort Details Horrible Crocodile Attack on California Teen

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A witness who heard the screams of 18-year-old Kiana Hummel as the Bay Area girl was violently attacked by a 12ft crocodile at a Marriott resort in Mexico last week has written a rather scathing review of the hotel on tripadvisor – with a cautionary rating for ages which explained why the place was given only one star.

“The room was clean despite a slight musty smell. The food and staff were absolutely excellent, although I wish there were more dinner options available on site. Based on those things alone, I would have highly recommended this hotel. however and this is a HUGE however, the only deterrent that I don’t recommend to others is the fact that my group of friends SAVED a young girl from a CROCODILE over 12ft,” wrote the guest, continuing to criticize Marriott for failing to warn of the danger.

“I know you have ‘signs’, but you need MORE. You need a rope or a gate to close the beach at night, it’s not safe at all. A guy walking around the beach with a dimly lit flashlight is unacceptable, there should be at least two patrollers.

Hummel was at the Marriott Puerto Vallarta Resort & Spa vacationing with friends when she said she felt a pulling sensation on her leg while bathing at midnight on the hotel’s private beach on the Pacific Ocean. She looked down to find a 12-foot crocodile gnawing at her shin. “I felt a heaviness on my leg, I looked down and I felt pulled,” Hummel told ABC7 News. “I was just hitting him wherever I could.”

She caused the fang to free one leg by kicking her, but the beast quickly clamped onto her other ankle as she screamed and struggled to break free, according to news site SFGate.

The TripAdvisor reviewer’s account, however, adds many more missing details. “If my group hadn’t been sitting on the terrace by the beach, that poor girl would have been DEAD. Literally, our group pulled this girl and her friend out of the mouths of crocodiles, after being drugged in the water by this monster,” the reviewer wrote, using handle nataliea135. “Then my friends spearheaded the trauma to stop the bleeding with a tourniquet and demanded an ambulance. I understand you didn’t want to ‘scare’ the guests, but the next day there should have been big YELLOW signs to warn of the attack. Also they didn’t want to call an ambulance which is absolutely crazy. My group is TRAUMATIZED by this experience. This crocodile is a monster and will return to your beaches until he gets what he wants, do something before you kill one of your guests.

The Daily Beast contacted the Marriott hotel to confirm whether they would call an ambulance. Fred Ruiz of the Marriott Puerto Vallarta Resort & Spa responded to the TripAdvisor review, clearly thrilled that she liked the food, but equally sorry for the blood. “Thank you for taking the time to share your review. While we are delighted to hear that our food and services were excellent, we apologize for the unpleasant experience you had during your stay with us,” said writes Ruiz.

Meanwhile, Hummel’s friends have set up a GoFundMe site to help pay for her surgeries, recovery and assistance once she returns home.

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Marriott released a statement to ABC News acknowledging the incident. “The safety and security of our guests and associates is our top priority, and we can confirm that appropriate signage, as well as night patrols and red flags were and are properly in place,” it read. “We often review our plans and procedures and work closely with the relevant authorities on an ongoing basis. Our staff is trained to respond appropriately to security questions. We encourage all customers to be vigilant for their safety.

Hummel told ABC 7 she feared for her life when the crocodile bit her ankle after releasing her other leg. She is expected to make a full recovery.

“I didn’t think I would go out that second time,” Hummel told the network. “It was just really bad.”

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